Privacy Policy for istravelona.sbs
We are committed to protecting your privacy and handling your personal information
responsibly. This policy explains what data we collect, how it is used, and your rights
under Malaysian law.
Information We Collect
We collect personal information to improve your experience, respond to your inquiries, and operate our services smoothly. Data may be gathered when you fill in forms, subscribe to updates, or interact with our website features.
- Contact details you provide, such as your name, email, or phone number.
- Information submitted through forms, including feedback and inquiries.
- Usage data, such as pages visited and actions taken on our website.
- Technical data like browser type, device, and IP address for security and analytics.
- Preferences and settings you choose on our website.
The information we collect helps us provide better support, send relevant updates, and enhance the reliability of our services. We only collect what is necessary and never sell your data to third parties.
How We Use Your Data
We use your data to provide services, process your requests, and communicate important updates. Data also helps us personalize your experience and improve our website’s functionality.
Your personal information is used strictly for purposes you have consented to and as required by law. We do not use your data for unsolicited marketing or any unrelated activities.
Your Data Rights
You have the right to access, correct, delete, or obtain a copy of your personal data. You may also object to certain uses of your information or withdraw consent at any time. To exercise your rights, contact us using the details below.
Right of Access
You have the right to access the personal data we hold about you and to request details about how it is used.
Right to Rectification
You have the right to correct or update any inaccurate or incomplete personal information we hold.
Right to Erasure
You may request that we delete your personal data from our records at any time.
Data Portability Right
You can ask for a copy of your personal data in a structured, commonly used format.
Data Sharing and Disclosure
We do not share your personal data with advertisers or unrelated third parties. Information is only shared with trusted partners or service providers when required to deliver our services or comply with legal obligations.
All third-party service providers are contractually required to handle your information securely and in accordance with Malaysian data protection laws. Your data is never sold, and any sharing is done only when absolutely necessary.
How We Protect Your Data
We use technical and organizational measures to keep your personal information secure. This includes encryption, secure data storage, and access controls to prevent unauthorized use or disclosure of your data.
Our security practices are reviewed regularly and follow the requirements set out by the Personal Data Protection Act (PDPA) of Malaysia. We strive to address new risks and keep your data protected at all times.
How to Contact Us
For privacy questions or to exercise your rights, please contact us using the details
provided below.
Office Address: Standard Chartered Building, No. 2 Beach Street, George Town, Penang 10200 Malaysia
Phone: +60 7-124 7408
Email: content@istravelona.sbs
Office Address: Standard Chartered Building, No. 2 Beach Street, George Town, Penang 10200 Malaysia
Phone: +60 7-124 7408
Email: content@istravelona.sbs